Terms of service
Terms of Service
Effective Date: October 2026
These Terms of Service govern your use of www.flexitool.us and purchases made through FlexiTool.
By accessing the website or placing an order, you agree to these Terms.
Website Use
The website is provided for lawful shopping and informational purposes.
You may not misuse the website, disrupt its operation, attempt unauthorized access, or use its content for unlawful purposes.
Our Products
FlexiTool offers handcrafted, artisan, and creative goods that may include handmade décor, artistic pieces, crafted accessories, small-batch products, gift items, and related merchandise.
Product availability may change according to materials, inventory, or production capacity.
Handmade Characteristics
Handcrafted goods may differ slightly from one piece to another.
Variations in color, texture, pattern, dimensions, finish, grain, or shape can occur because of natural materials and individual craftsmanship.
Such differences are an inherent characteristic of handmade products and may not represent a defect.
Product Information
We make reasonable efforts to provide accurate product descriptions, measurements, materials, colors, photographs, and specifications.
Actual appearance may vary slightly because of lighting, photography, screen settings, and material variation.
Customers should review the available product information before ordering.
Custom and Personalized Products
Certain products may be customized or prepared specifically for an individual order.
Where applicable, customers should carefully review customization details before completing a purchase. Custom or personalized products may have different cancellation or return conditions.
Orders
Orders are subject to product availability and successful payment authorization.
FlexiTool may cancel an order when necessary due to material shortages, pricing errors, suspected fraudulent activity, or inaccurate product information.
Pricing
Prices and promotional offers may change without notice. The applicable price for a confirmed order is generally the amount shown during checkout.
Intellectual Property
The FlexiTool name, logos, photographs, graphics, product descriptions, website text, and other original content may be protected by applicable intellectual property rights.
Unauthorized copying, reproduction, or commercial use is prohibited.
Third-Party Services
Our website may use independent service providers for payment processing, shipping, hosting, analytics, communications, and other functions.
Changes to These Terms
FlexiTool may update these Terms when necessary. Revised Terms will be posted on this page with an updated effective date.
Contact Information
FlexiTool
Website: www.flexitool.us
Email: sales@flexitool.us
Phone: +1 (323) 904-3000
Address: 725 W 16th St, Merced, CA 95340, United States
Service Hours: Monday–Friday: 9:00 AM–6:00 PM (ET)