Privacy policy

Privacy Policy

Effective Date: October 2026

FlexiTool respects your privacy and is committed to handling customer information responsibly. This Privacy Policy applies to www.flexitool.us.

Information We Collect

When you browse our website, place an order, or contact us, we may collect:

  • Name.

  • Email address.

  • Phone number.

  • Billing and shipping information.

  • Order and transaction details.

  • Browser, device, and website interaction information.

How We Use Information

We may use information to:

  • Process and fulfill orders.

  • Arrange shipping and delivery.

  • Respond to customer inquiries.

  • Send order confirmations and service updates.

  • Process payments.

  • Improve our website and products.

  • Prevent fraud or unauthorized activity.

  • Meet applicable legal obligations.

Cookies

FlexiTool may use cookies and similar technologies to support essential website functions, maintain shopping-cart features, remember preferences, understand website traffic, and improve website performance.

You may manage certain cookie settings through your browser.

Payment Information

Payments are processed through third-party payment providers. FlexiTool does not retain complete credit or debit card numbers on its own website systems.

Information Sharing

We may share information when reasonably necessary with providers that support our operations, including payment processors, shipping services, fulfillment partners, website providers, analytics services, and customer support providers.

We do not sell personal information as part of our ordinary business operations.

Your Privacy Rights

Depending on applicable law, you may have rights concerning your personal information, including the ability to request access, correction, or deletion.

Requests may be submitted to sales@flexitool.us.

Contact Information

FlexiTool
Website: www.flexitool.us
Email: sales@flexitool.us
Phone: +1 (323) 904-3000
Address: 725 W 16th St, Merced, CA 95340, United States
Service Hours: Monday–Friday: 9:00 AM–6:00 PM (ET)